Update: Statement regarding the Novel coronavirus (COVID-19)
Ricoh Company Policy
We have already implemented measures, and continue to update these, based on Ricoh’s business continuity approach to risks of this nature, including:
- Protecting the wellbeing of our employees and their families as a primary focus.
- Considering the potential for the impact on society by making responsible decisions to support the prevention and / or containment of the situation.
- Making every effort to continuously provide the services and products required by our customers.
- Making every effort to maintain business in affected areas.
- Responding in the context of a "very serious pandemic" where daily operations cannot continue to be carried out. Execution of business continuity planning.
Ricoh engineers, service personnel and on-site Ricoh staff
We have actively put in place business continuity plans to mitigate the impact caused by the spread of Covid-19 on Ricoh engineers, service personnel or on-site Ricoh staff working at customer locations.
Ricoh has invested heavily in creating a resilient and flexible infrastructure to support our ability to adapt to different working circumstances and we will make every effort to continue to deliver excellent service levels to our customers as the situation evolves. Our employees are following World Health Organisation and local government guidance to ensure they are prioritising the welfare of themselves and those they come into contact with whilst they carry out their work.
Supplies and spare parts
Supply of new products
Supply of toner
Advice for customer regarding cleaning devices and touchless device operation
Ricoh devices are similar to other electronic devices in your office. Please turn your device off before cleaning. We recommend cleaning the outside covers and screens with a non-static lint free cloth. An alcohol-based cleaning disinfectant (containing at least 70% isopropyl alcohol) can be used with a non-static lint free cloth, but DO NOT spray directly on the device’s surfaces or components, as getting liquid inside the device can damage the internal components.
For a comprehensive guide to cleaning your MFP, please refer to the Cleaning your Ricoh Multifunctional Printer (MFP) document.
Many Ricoh devices can be operated through ‘touchless’ controls via The RICOH Streamline NX mobile app. For more information, please refer to the RICOH Smart Device Connector App document.
Ricoh Group Employees
The welfare of our employees is of paramount importance and we continue to take every necessary precaution to reduce the spread of the virus. For all Ricoh employees, each of our regions are following the guidance of their appropriate local authorities to ensure we are acting responsibly and putting safety first.
|Over Ricoh|
Als Digital Services Company laat Ricoh je werkplek écht voor je werken. Al meer dan 85 jaar benutten we de kracht en kansen van technologie. We helpen werkend Nederland bij het versnellen van de digitale transformatie, het optimaliseren van bedrijfsprocessen, het adopteren van hybride werken en het inrichten van een flexibele IT-infrastructuur. Veilig, efficiënt en duurzaam!
Met het hoofdkantoor van de Ricoh Group in Tokio, is het bedrijf actief in meer dan 200 landen en regio’s. In het financiële jaar dat eind maart 2023 afliep, realiseerde de Ricoh Group wereldwijd een verkoopomzet van 2.134 miljard yen (ongeveer 16 miljard USD).
Ga voor meer informatie naar http://www.ricoh.nl
Voor meer informatie:
Afdeling Communicatie, Ricoh Nederland: communicatie@ricoh.nl
Volg ons!
Twitter: @RicohNL
LinkedIn: /RicohNetherlands
Facebook: /ricohnederland
YouTube: /ricohnl
Blog: WerkTrends.nl